-SHIPPING AND SALES TAX IS INCLUDED IN ALL PURCHASES-
-ALL SALES FINAL-
✦ FAQ's ✦
I need assistance to place an order
Feel free to contact us at anytime between 12pm and 8pm Eastern Central Time if you need help!
I haven’t received my order
Contact us via email anytime between 12pm and 8pm Eastern Central Time, and I will update you on any issues that may have occurred!
I have an issue with the order
Take a photo of the product and send it to us via email, or phone, and we will discuss replacement of a product if needed.
To which countries do you ship?
We currently ship out all over the United States, and Canada! If you have any questions regarding shipping, feel free to reach out to see if you are within our shipping distance!
DO YOU OFFER GIFT WRAPPING?
Currently, no we do not.
Sorry for the inconvenience!
QUESTIONS ABOUT SIZING?
Our bracelets are 1 size fits most, because they are high quality stretch bracelets. Although, if you need a more exact size comparison, they are mostly a size 8 (medium), and we do offer sizing changes if you feel you'll need a smaller or larger size! You can contact us via email or phone on any changes you wish to make!
CAN I CHANGE MY ORDER?
Yes! You can change your order as long as the change is made before the product is shipped out.
WHAT SHOULD I DO TO MAKE A RETURN?
All sales are final, unless the product ordered comes damaged or broken.
If the product is damaged, for whatever reason, message or email us with a photo of the broken product and we will offer you 1 free replacement of equal value!
HOW LONG DO I HAVE TO MAKE A RETURN?
If you are returning a damaged product, you have within 7 days to return it to receive 1 free replacement of equal value.
CAN I CANCEL MY ORDER?
Yes! You can cancel your order as long as the order is canceled before it's shipped out.
THE CONFIRMATION EMAIL not received
Always double check and make sure the email used is current, and correct before placing your order! If it's correct and you still haven't received confirmation, feel free to contact us via email or phone and we will send you confirmation of purchase!
HOW DO I TRACK MY ORDER?
You can enter your tracking number, and go through the USPS official website to locate your package!